At TEAMM8, we value the trust and safety of our customers. Unfortunately, in today's digital age, scammers are becoming increasingly sophisticated in their tactics to deceive consumers. Here are some tips to help you identify potential scams and protect yourself while shopping online:

Check the Website URL Carefully

Scammers often create fraudulent websites with URLs that are similar to legitimate ones. Be vigilant and ensure that the URL starts with https://www.teamm8.com/ to ensure you're on our official website.

Beware of Unrealistic Discounts

If the prices seem too good to be true, they probably are. Scammers often lure unsuspecting customers with heavily discounted prices. At TEAMM8, we strive to offer fair pricing reflective of the quality of our products. Visit our website to stay updated on any ongoing sales or promotions.

Exercise Caution with Social Media Advertisements

Be wary of social media ads offering steep discounts, especially those accompanied by surveys. These ads may look legitimate but could lead you to fraudulent websites. Only engage with advertisements bearing our official social media handles: @Teamm8Australia on Facebook and @teamm8 on Instagram.

Report Suspicious Activity

If you come across a fraudulent website or suspect scam advertising, please report it to us at hello@teamm8.com. Providing details such as the URL, date of discovery, and screenshots can assist us in taking prompt action against the scam.

Shop with Trusted Sellers

TEAMM8 operates only one official online store and also partners with authorized stockists. To ensure the authenticity of your purchase, we recommend shopping only through our trusted sellers. For a list of authorized stockists, please click here: https://www.teamm8.com/pages/stockists

Your safety and security are paramount to us at TEAMM8. By staying vigilant and following these tips, you can help protect yourself and others from falling victim to online scams. If you have any concerns or questions, please don't hesitate to reach out to us.